Store Policy

Please allow us 7-10 business days to process your order. Once your order is ready, you will receive an email notification that it has been shipped along with the tracking information.
Shipping takes up to 7 business days.
We are not responsible for processing or shipping delays. Please order accordingly.

Once your payment has cleared, you will receive an email when your order has been processed.
You will receive a second confirmation email once your order has shipped, which will include your tracking number and a link to follow the journey of your package.
It is the responsibility of the buyer to ensure that the address entered is correct. We cannot guarantee address changes due to our strict shipping schedule.
Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address entered by the buyer.

Beautiful Strands does not offer any refunds or exchanges on any of our products or services. Please make sure you order the correct length and texture.

Beautiful Strands is not responsible for orders shipped to the address provided by the purchaser and marked as delivered by the postal service.
If an order is lost, please file a claim through the postal service.
We are not responsible for incorrect shipping addresses, undeliverable addresses, or lost packages.

Due to the nature of digital products/downloads, refunds will NOT be issued.
Beautiful Strand Hair assumes no responsibility or liability for any transactions or interactions between beauty professionals and the vendors listed herein.
It is the responsibility of each individual user to conduct their own due diligence and assessment of vendors before entering into any agreements or making purchases.